Customer Service: 919.526.0611 

Valued Customer, 

As you prepare for your upcoming cabinet painting project we wanted to send out a few reminders to make your project go as smoothly as possible. 

Prior to EYP arrival: 

1. Review your contract and make any final changes with your sales representative. We will only perform what is in writing in the contract. 
2. Final Walk Through and Project Completion Sign Off Representative’s Name, Phone Number, Email and Relationship. If not already provided, please send them to Schedule@ExpressYourselfPaint.com. Please see general terms and conditions for "Project Completion". 
3. Confirm all color information (Manufacturer, Color Number, Color Name and Sheen for example SW 8917 Shell White, Semi-Gloss Sheen) at least 72 hours prior to the start date. All colors are to be in the contract you approved, submitted via the Paint Selections form (found here: https://form.jotform.com/222087276151050) ), by locating it on our web site at www.ExpressYourselfPaint.com under resources, utilizing the link in your confirmation email or email reminders. Bright colors such as: reds, yellows, and some whites may require more than 2 coats for proper coverage. Additional coats are an additional cost, and the customer must agree to pay prior to application.   
4. Removal of items in and around work area for their protection, including: 

• Window treatments 
• Wall hung objects 
• Personal valuables such as figurines, glass, crystal, china, etc. 
• Electronics/Countertop Appliances 
• Exotic floor coverings 
• Removal of Items within cabinets to be painted. This is at the customer's discretion and is not strictly necessary, though items left inside may become dusty. 

Upon EYP’s arrival: 

1. Perform an initial walk through to review work scope with your project Lead. 
2. Let painters know where cabinet doors can be sprayed and laid out to dry. EYP paints all cabinets on site. We will need a covered space such as a workshop, garage, carport or basement area suitable to be masked off for spraying and/or drying. 
3. Let painters know where it is acceptable to store equipment, if necessary. 
4. Let painters know where it is acceptable to wash out equipment. 
5. Agree to arrival time with your project Lead for the duration of your project and entry point and access. 
6. Go over any other items you deem important with your project lead, for example, parking or bathroom access. 

During your project: 

1. Note, you will not have access to your project area (the kitchen for example) for the duration of your project. Please make arrangements accordingly. 
2. Please discuss any concerns you have directly with your project lead. If you feel it is necessary, please call your sales representative to resolve any issues you may have. Work order changes are to be quoted and agreed upon prior to execution. 

At project Completion:  

1. Perform a final walk through with the lead technician. Please coordinate this time with your project Lead. Tips on inspecting your project are below. 
2. Final payment is due upon completion of the final walk-through or upon receipt of invoice if you cannot be present.  

Paper checks are accepted and are to be provided to the EYP representative on site. Credit/Debit card and GreenSky payments will void your cash discount. Pay with an online check free of charge by selecting the blue pay now button on your electronic invoice. 

Please refer to your contract for specific information on your project. 

How to properly inspect your cabinet paint project:  

• Turn on all the lights in the room and allow natural light if it is daytime. Your project should be inspected in normal lighting conditions. Flashlights/spotlights are not normal lighting!  
• Start on one side and work your way around a room. 
• Stand at a normal distance away (3-4 feet) from the surface being inspected. 
• Check for any holes, paint runs, missed or uneven coverage. 
• Cut lines should seem straight when looking straight at them (if the wall is wavy the line will be wavy). Check along ceilings, around trim or anywhere there is a color change. 
• Look for paint on plugs, light switches, tile, flooring, and other adjacent surfaces. These should all be paint free.   
• Work areas should be swept and counters wiped down. All construction projects create dust. We suggest utilizing the services of a professional cleaning company after a construction project. 

 

Care Instructions for your new paint project.  

• Do not wash your newly painted surfaces for at least 30 days as latex paint coatings normally take approximately 30 days to fully cure. Avoid direct contact with your hands during this time frame, instead using pulls or handles. 
• If the inside of your cabinets are painted, wait a minimum of 3 days before placing items back inside your cabinets. 
• Once cured, use a warm damp cloth utilizing a small amount of soap to gently wash away dirt and grime, and rinse thoroughly. 
• Do not use degreaser or harsh cleaning chemicals. 
• Refer to the coating manufacturer’s care instructions for additional information. 

 

Thank you and please let us know if you have any questions!